Conflict resolution
Hello,
Watch the following video and take notes of what you can understand.
https://www.youtube.com/watch?v=pLg4LQinDxU
After watching the video, try to answer the questions below. These questions will help you prepare some ideas about the topic of this unit.
1. What role do you reckon misunderstanding and/or lack of active listening may play when a conflict arises?
2. Do you regularly put sympathetic listening into practice? If so, when did you start doing so and why?
3. Do you make use of any strategies to cope with picky relatives, colleagues, neighbours…?
4. Would you say you are a reconciling person?
5. When immersed in conflict… do you follow the course of action shown in the video?
Should we answer those questions here? Or, on the contrary, is it on the notebook where we have to answer them?
In your notebook! Then you can share your answers with the substitute teacher in case he/she decides to deal with the questions in class.
Ok. Thanks